Account & Data

Delete Your Account

This page explains how to request deletion of your Fahrnex account and associated data, whether you use Fahrnex on the web or in the mobile app.

How to request deletion

In the Fahrnex mobile app, open Settings, choose Delete account, and follow the confirmation steps. The app cancels an active subscription and permanently removes the account from active systems.

If you no longer have access to the app, use this external request path:

1Send an email to privacy@fahrnex.de from the email address registered on your Fahrnex account, with the subject "Account Deletion Request".
2We may ask you to confirm your identity before processing the request, to prevent someone else from deleting your account.
3We will delete your account and the data listed below within 30 days, and confirm by email once it is complete.

Request account deletion

What gets deleted

Your profile and login credentials
Vehicles, mileage, service records, and reminders
Uploaded documents and their metadata
Expenses and expense attachments
Favorite fuel stations and saved searches
Mobile app push notification tokens
Active subscription and billing metadata

What we may retain, and why

Strictly required records

If a law, fraud-prevention duty, or legal claim requires limited information to be retained, it is restricted to that purpose and kept only for the required period. Account data is otherwise removed from active Fahrnex systems.

Questions

Need help with a deletion request?

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